Payment:
We do not accept payments through our online reservation system. You will be asked to pay upon arrival. Taxes and service fees are not included in package prices.
Parties & Groups of 10+ People:
Parties and groups larger than 10 should use our Parties Page to book a tour to ensure the best experience. Just visit our Parties Page and fill out the form. You can expect a response within 24 hours.
Minors:
Minors (Under 21) have restricted hours. Minors are able to visit the Ice Bar on Monday & Wednesday 8PM – 9PM OR Thursday – Sunday 6PM – 8PM
Prepaid Vouchers:
Pre-paid vouchers are NOT accepted on holidays and/or special events. Please call for availability. Pre-paid vouchers can be redeemed Sunday-Thursday during all available times. On Friday & Saturday, Pre-paid vouchers can only be redeemed before the 9:20PM reservation time slot.
Please Note:
Reservations are for your Ice Bar experience only. Guests are welcome to spend as much time as they like in the Fire Lounge before or after their Ice Bar experience. Reservations are not required for the Fire Lounge.